WordPress Website Support Packages

Your website. It’s your online presence, a marketing tool, a sales tool and maybe even your primary source of revenue. It’s important. You just want to use it to help run your business, promote your products and services and generate income. You want to focus on your business, doing the things you’re good at, so that you can spend your leisure time as you wish.

With one of our WordPress Support Packages, CareForWP, you can do just that.

Why do you need a WordPress Support Package?

If your website is down for any reason, you won’t be making any money from it, you may be losing customers, you’ll certainly be losing your valuable time. It may well cost you a huge amount just to get back to where you started.

Buy a CareForWP WordPress support package today and gain the peace of mind that comes with knowing that your website stays up-to-date, receives regular backups and remains secure – without you having to do a thing.

You may opt to purchase additional hours, at a discounted rate, for those content updates or proofreading of materials that aren't covered within the packages.

CareForWP WordPress Support Packages

Emergency WordPress Fix

Some plans include an initial emergency fix for any WordPress issues you may have when you sign up.

Website Health Check

We perform an initial website health check to ensure that your WordPress installation is healthy, up to date, secure and free of issues.

Secure Off-site Backups

We back up the files and database of your website to our secure cloud server at least weekly. So whatever happens we can get your website back quickly.

WordPress Updates

On all plans we provide weekly updates to your WordPress Core & Plugin files. On Silver and Gold plans we include your Theme files too.

Site Security &
24/7 Monitoring

We monitor for malware injections 24/7 and take steps to improve your site's security.

Daily Security Scan

We install a firewall and a security plugin and run a daily security scan on your site to check for any vulnerabilities within your WordPress installation.

Website Improvements

The Gold plan includes 30 minutes additional development time for any small improvements you may need.

Spam Comment Cleansing

We delete any spam comments from your WordPress website, prevent future spam comments from being posted and monitor any future comments.

Overall Site SEO Report

Gold plans include an SEO report of your overall website for your information.

SEO Optimisation

Gold plans include an initial SEO audit on your website and then we will carry out any necessary work to improve your search visibility.

Customer Portal Access

Silver and Gold plans enable you to access our secure online customer portal to raise support tickets, view weekly reports and manage all aspects of your account.

Minimum Service Period

A longer minimum service period eliminates any need for a set-up fee. As the bulk of the work to optimise your website will be done in the first month, you will see benefits straight away and continue to see those benefits on an ongoing basis.