FAQ

General

  • Unlike with other payment methods, you won’t have to remember to make future payments: as soon as your invoice due date is reached/ subscription fee is due, we’ll collect payment straight from your pre-agreed bank account. If you have already paid a particular invoice, no further payment will be taken for that invoice.
  • GoCardless is the UK’s leading Direct Debit provider, processing over £5 billion in payments annually for more than 30,000 organisations including Thomas Cook, The Guardian and HM Government.
  • You’ll be notified before each payment is taken and your payments are protected, so you’re guaranteed a refund if a payment was ever taken in error. Read more on:

If you have any questions, you can find out more details from the "Paying through GoCardless FAQs"